Collison Information

A vehicle collision can be a traumatic and stressful event. Acura is here to support you, to get you back on the road and to keep your Acura, your Acura.

Our Advice on Handling an Accident*

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Step 1
Get Safe

If it is safe to do so, move your vehicle to the side of the road. Otherwise, stop and ensure emergency services are immediately notified if any individuals are injured.

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Step 2
Inspect and Exchange

Inspect damage on both vehicles and exchange driver’s information.

Step 3

Make a record of the accident. Include diagrams and witness statements if applicable.

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Step 4
Call Acura

Call Acura roadside assistance

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Step 5
Ask For Genuine Acura Parts

Contact your insurance provider and let them know you only want Genuine Acura Parts used on your vehicle.

*This is only practical advice, not legal advice. Procedures may differ by region, and Acura is not liable if incorrect. In the event of an accident, customers should follow their local collision procedures and laws.

In the event of an accident, insist on Acura.

If you’re ever in an accident, insist that your insurance provider authorizes only Genuine Acura Parts. Why? Because Genuine Acura Parts are manufactured to the exact standard for fit, finish and corrosion protection. They’re the only parts that are covered by our warranty, and they are the only parts that are guaranteed to perform as only an Acura can.


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ProFirst Collision Facilities

When it comes to your Acura, not all collision repair facilities are created equal.
ProFirst Certified Collision Repair Facility locations specialize in repairing Acura vehicles.

Benefits of ProFirst

Trusted Technicians

Obtaining the distinguished certification of a ProFirst facility means repair technicians are trusted Acura experts.

Expert Knowledge

Technicians at ProFirst certified facilities not only repair your Acura, but will strive to return it to its pre-collision look, safety, structural integrity and performance.

Genuine Parts

ProFirst certified facilities only use Genuine Acura Parts to guarantee the fit, finish and corrosion protection of your Acura.


When the time comes to pick-up your repaired vehicle, a Collision Claim Specialist will take you step-by-step through anything and everything done to your vehicle to guarantee your continued confidence in your Acura.

An Acura technician inspects the underside of a vehicle. / Un technicien Acura inspectant le dessous d’un véhicule.

The ProFirst Process

When you drop off your damaged vehicle at a ProFirst Collsion Repair facility, it goes into trusted hands focusing on your Acura’s body, paint, detailing, and reassembly. Rest assured at all times your vehicle is with trusted experts using trusted Genuine Acura Parts.

An Acura technician inspects the underside of a vehicle. / Un technicien Acura inspectant le dessous d’un véhicule.

Genuine Acura Parts

Genuine Acura parts are made for your Acura. They maintain the quality, reliability and performance of your vehicle.