Acura | Plus


Always At Your Service. Always Ready.

Wherever the road takes you, anywhere in Canada or the USA, having Acura Plus Roadside Assistance means there’s always someone standing by to assist you. 24 hours a day; 365 days a year.

Bilingual operators staff our toll-free emergency hotline and are supported by a network of more than 20,000 approved towing and roadside service facilities ready to help.

We approve only pre-screened and qualified providers to ensure round-the-clock towing and roadside incident support.

Plan Services:

Emergency Service: Battery boosting, delivery of gas to your stranded vehicle and changing of flat tires. However, Acura Plus Roadside Assistance does not cover the cost of gas.

Lockout Service: In the event your keys are lost, broken, or locked in your car, contact us for immediate assistance.

All you’ll pay for is the cost of replacement keys.

Winching Service: If your vehicle becomes stuck in snow, mud or a ditch, call us and we’ll arrange winching services.

We'll cover up to $300 per incident.

Towing Service: We’ll tow your vehicle from the breakdown site to your preferred Acura dealership within 100 km, or to the nearest Acura dealership.

Emergency Transportation: Should your vehicle break down within 100 km of home, you’ll receive $300 toward a rental car or a taxi to help you on your way.

Trip Interruption Benefits: If your vehicle breaks down more than 100 km from home, Acura Plus will provide up to $1000 towards accommodation, meals and car rental.

Traffic Accident Services: In the case of accidents more than 100 km from home, we’ll tow your vehicle to your preferred Acura dealership within 100 km or to the nearest dealership.

For accidents more than 100 km from home, we’ll also take care of car rental, accommodation, meals and return of passengers to their home in the event of hospitalization, up to $1000.

These benefits, including towing, apply when no other insurance is provided.

Emergency Message Service: In the event of an emergency, Acura Plus will make every effort to inform your family, friends or business associates. This service is available 24 hours a day in Canada or the USA.

Dealer Locator Service: You’ll have access to Acura quality and original parts anywhere in Canada or the USA through Acura Plus. Just ask and we’ll give you the exact location and phone number of the nearest authorized Acura dealership.

Acura Computerized Trip Routing Service: Planning a trip? Call us 14 days before you leave and we'll send you a touring information package that includes a custom computerized trip routing map, road, city and vacation area maps, details of places of interest en route and more.

Point of Interest Concierge: Call us any time and we’ll help you locate gas, restaurants, hotel, accommodations or points of interest.

For Roadside assistance claims, please email to or send correspondence and supporting documents to Acura Roadside Assistance, P.O. Box 190, Richmond Hill, Ontario L4B 4R5, Tel: 1-800-565-PLUS (7587).

Acura Plus Roadside Assistance is automatically enhanced once you purchase Acura Plus Comprehensive Plan. These additional services are included:

Car Rental: If a repair will take more than 5 hours, or if we don’t have the necessary parts on hand, Acura Plus will give you $45 per day towards a car rental for up to five days. This benefit cannot be claimed in conjunction with Trip Interruption Benefit.

Tire Road Hazard: If any of your tires are damaged because of a road hazard and driving your vehicle is unsafe, Acura Plus Roadside Assistance will cover the installation, balancing and value of the OEM tire based on tread depth at the time of loss.

For Car Rental and Tire Road Hazard claims, please contact your Acura dealer directly.

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This website is a representation of Acura Plus Roadside Assistance. It is intended to provide an outline of the coverage offered under Acura Plus Roadside Assistance. Acura Canada Inc. reserves the right to make changes at any time, without notice or obligation. Please refer to the contract itself for full details of coverage, limitations, exclusions and mutual responsibilities.