With Acura Plus, you can prolong your worry-free pleasure on specified parts and components even further. Just choose from our flexible selection of coverage options for the type of protection you need. Then enjoy your vehicle - knowing that the Acura Plus Extended Security Plan is designed, administered and backed by Acura, so you can count on us being there.

Frequently Asked Questions

What does my Acura Plus cover?

Coverage of your Acura Plus depends on which Plan you purchase. If you already purchased a plan you would have been provided with a Service Provisions which tells you exactly what is covered under your specific plan. If you do not have a copy of this document please contact Acura Client Services and we will make sure one is mailed out to you immediately

On the other hand if you are just looking to purchase a plan you can find the details of the New Vehicle Plan Coverage on our website acura.ca. You will need to click on the section header OWNERS which will have a drop down box for WARRANTIES which when will lead you to Acura Plus. For reference purposes, many of the Parts covered under the Acura Plus Program are listed under this Acura Plus Extended Warranty section. Additional information is available at your Acura Dealer.

Please note that your Acura Plus Extended Warranty includes Roadside Assistance for the term of your plan, and the many benefits within the Roadside Assistance program.

What are the benefits to Roadside Trip Interruption coverage?

In the event Your Vehicle suffers a Breakdown that occurs more than 100 km from your home, Roadside benefit entitlements are:

• Emergency accommodation and meals, and
• Car rental or commercial transportation (taxi, train) to your destination, and
• Return to the repair site.

A limit of $500.00 per incident applies here, less Car Rental reimbursement received under the provisions for Car Rental.

What is the phone number for Acura Roadside Assistance?

To contact Roadside Assistance, Acura Plus customers should call 1-800-565- PLUS (7587)

Does Acura provide a loaner vehicle while my vehicle is in for repairs?

If you purchased Acura Plus and the repair is covered and the actual repair time is over 5 hours you may be entitled to a Car Rental under the Acura Plus Car Rental provisions.

How do I transfer and or cancel my Acura Plus?

The transfer of an Acura Plus is done automatically when the Acura Manufacturer warranty is transferred into the new customer name. If you wish to cancel your Acura Plus you may do so for any reason within 60 days for a full 100% refund at your Acura Dealership. After the 60 days, if your vehicle has been written off, stolen, repossessed or you and your vehicle leave Canada you may cancel for a pro-rated refund at any Acura Dealership.

I already have a Acura Factory Warranty. Can Acura Plus really improve on it?

Acura Plus can, by extending time and mileage, enhance the quality coverage on your vehicle. Also, Acura Plus provides you with Roadside Assistance coverage that minimizes inconveniences resulting from unforeseen circumstances.

Is Acura Plus Extended Security Plan transferable?

Yes. It is transferable under most conditions. There is no cost to transfer the contract from you to the purchaser of your vehicle.

Am I covered everywhere in North America with Acura Plus?

Your Acura Plus is good wherever you travel in Canada and continental USA. Your coverage also remains valid if you change your address within Canada.

Is there anything I must do to keep the Acura Plus Plan in effect?

You must maintain your vehicle according to Acura's maintenance requirements, as outlined in your Owner's Manual.

Will I incur any additional cost for a covered component breakdown?

There is no deductible for covered repairs or for Roadside Assistance coverage.

How long do I have to purchase an Acura Plus Plan?

For Mechanical Coverage (Comprehensive), it is best to buy an Acura Plus at the time you acquire your new vehicle, this way your Acura Plus is included in the final financing or cash settlement.

Standalone Roadside Assistance can be purchased at any time on any Acura vehicle regardless of the age.

How is time & mileage calculated on a Comprehensive or Major Component Plan?

Regardless of when you purchase your Acura Plus, time is calculated when the vehicle is First Registered (Original Registration Date) and at zero kilometer and ends at the time or kilometrage purchased, whichever come first.

Where your Comprehensive or Major Component includes Acura Plus Roadside Assistance, the distance traveled limitation does not apply to the Roadside Assistance portion of the plan.

How is time & mileage calculated on the Factory Roadside Assistance Program?

Time is calculated when the vehicle is First Registered (Original Registration Date) and ends based on Time Offered by the Factory Program. The distance traveled limitation does not apply.

How is time & mileage calculated on standalone Roadside Assistance Plan?

On Roadside Assistance, time is the only factor applicable. Time is calculated from the date you signed the Application and expires based on the "Plan Term" selected by you.

What if I leased my vehicle?

Upgradeable Plus for Leased Vehicles ("UPL") has been designed to accommodate leased vehicles. For details on UPL click here.

Can I cancel my Acura Plus?

Yes, within 60 days you would receive a 100% refund. After 60 days, a prorated refund, (less a $25.00 administrative fee) if the unit was written off, the vehicle was repossessed or if you and the vehicle left Canada.

Are there any steps to follow if a breakdown occurs?

Firstly, use all reasonable means to protect your vehicle from further damage resulting from mechanical breakdown or failure. For example, you must stop operating the vehicle safely immediately if warning lights, oil or temperature lights are activated. Your Owner’s Manual contains information on every warning light in your vehicle as well as how to handle certain unexpected situations.

Secondly, arrange for your Acura vehicle to be safely and appropriately transported to the Acura dealership of your choice for repair.

If Roadside Assistance is part of your plan, and your vehicle cannot be driven to your Acura Dealership, help is just a toll-free call away with our 24-hour Roadside Assistance Hotline (1-800-565-PLUS).